ATM Backdoor… Why is no one talking about this?
Sep 6, 2006 at 5:31PM Dave G. 
So, two people have sent me two links (YouTube) about this story. Apparently, a man came into a store that had an ATM. He walked up to the ATM with an ATM card (supposedly nothing special about the card, but it wasn’t his), and typed in a magic security code. Supposedly, this code allowed him to reconfigure the ATM machine to believe that it was filled with 5$ bills instead of $20 bills. When you go to withdraw money, you get 4x the expected dollar amount. Of course, the criminal left the machine in that mode, which after 9 days of use, someone finally reported that the machine was giving out too much money to the clerk. Judging from the video, the ATM looks like it is a Tranax Mini Bank 1500 series.
Tranax’s website had this little gem in their knowledgebase:
The ATM is programmed with the passwords that the distributor requests when the order is placed to program a new ATM. When special passwords are not requested they are left at the factory default (see your mini-bank operators manual) Every new ATM that is shipped from Tranax has a copy of the print setup included in the “open me first” box or envelope. The master password is hand written at the top of the print setup for the convienence of the installer.My questions:
ATMs have security codes that allow you to reconfigure the ATM with no one noticing?
What other configuration changes can be made?
Can these security codes be changed?
Is this going to be as bad as the Simplex lock fiasco?
How hard is it to get a Mini-Bank Operator’s Manual? Anyone that has one of those can basically reconfigure any ATM where they didn’t change the password. Which probably means MOST Mini-Bank ATMs.
Again from Tranax’s website:
Tranax ATM user manuals and basic training manuals are available for purchase through your Tranax Distributor. ATM software is available for download on the authorized distributor and authorized service provider (ASP) sections of this site. In order to access this section you will need your unique username and password given to you after becoming an authorized distributor or ASP.I am going to try and do a local news style expose on how easy or hard it is to obtain one of these legally. No I will not be sharing any information with anyone or do anything unlawful with the information.
15 Minutes Later
I am holding in my hands a legitimately obtained copy of the manual. There are a lot of security sensitive things inside of this manual. As promised, it includes:
Instructions on how to enter the diagnostic mode
Default passwords
Default Combinations For the Safe
Update: 9/21/06 3:30AM
Someone was talking about this. I just didn’t hear it. Someone else discussed a methodology they used to find similar issues two days prior to my post. I should know by now to be reading ImmunitySec’s DailyDave mailing list regularly.
Update: 9/21/06 10:50AM
We hate moderating comments. We’re happy to host comments that say this is all an elaborate hoax and that we’re just attention-seekers. But we’ve made a decision not to publish details about where to find this information; we’re already the web’s #1 source for illicit stereo access for Volvo 850’s.
Please don’t post comments explaining how to find the manual. We’ll have to delete them, and we don’t enjoy doing that.
Update: 9/22/06 2:52PM
There is additional commentary on our blog right here.
Reader Comments (22)
I hate such a scam devices and stupid butheads!
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This is such a bad scam. I cannot believe people are doing this. They need to be prosecuted to the max.
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When I read the article, I was thinking if this is true, did it really happen? Well, when it comes to machines, just knowing the right password can make it do anything. We all how how easy it would be to get a manual, so it all depends on the banks or ATM owners to change the default passwords on them.
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